Your AI Assistant for Smarter Conversations

Multilingual chatbot that saves you time, boosts response speed, and grows with your business.

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50+
Businesses Trust Us
24/7
Customer Support
3
Languages
Kawan Bot
● Online

Still open ah?

Hi! Yes, we're open today until 9pm. 😊

Got latte ah?

Yes, we have hot and iced latte. RM10. Want oat milk option?

Kawan Bot is typing...

Powerful Features

Everything you need to automate customer conversations and grow your business with AI-powered intelligence.

WhatsApp Integration

Seamlessly connect with your customers on WhatsApp with instant auto-replies and smart responses.

Multilingual Support

Support English, Malay, and Manglish with natural language processing for local customers.

Dashboard & Analytics

Track message volume, top FAQs, inquiry trends, and customer insights in real-time.

Customer CRM

Manage customer profiles, tags, and follow-ups with intelligent segmentation.

Smart Follow-ups

Automated VIP alerts and intelligent follow-up sequences to never miss important customers.

AI-Powered Responses

GPT-powered assistant with memory and context-aware conversations.

Multi-Platform

Integrate with Telegram, Email, SMS, and other platforms via Zapier and APIs.

Secure & Reliable

Enterprise-grade security with 99.9% uptime and data protection compliance.

Ready to Transform Your Customer Service?

Join hundreds of businesses already using Kawan Bot to automate their customer conversations.

Simple Pricing

Choose the perfect plan for your business size and customer volume. All plans include a 7-day free trial.

Starter

Basic AI Assistant

Perfect for 1-person businesses and micro-enterprises

RM49/month
Best for: 1-person businesses, micro-enterprises, influencers
WhatsApp Integration
Multilingual Support (EN, MY, Manglish)
Custom FAQ Upload
Basic Auto-Replies
7-day Free Trial
20-50 chats/week
Most Popular

Smart AI + Dashboard

Ideal for SMEs with small teams (2-20 staff)

RM199/month
Best for: SMEs with small teams (2-20 staff)
Everything in Basic +
NLP Classification
Dashboard & Analytics
Customer CRM
Multi-agent Support
Zapier Integrations
50-200 chats/week
Enterprise

AI Co-Pilot + Real-Time Intelligence

For larger businesses (10-100 team size)

Custom
Contact us for custom pricing
Best for: Larger businesses (10-100 team size)
Everything in Smart +
GPT-powered Assistant
Advanced CRM
VIP Auto-Alerts
Real-time Notifications
Staff Performance Logs
100-500+ chats/week

All plans include: 7-day free trial, WhatsApp integration, multilingual support, and 24/7 customer support.

Need a custom plan? Contact our sales team for enterprise solutions.

Real Success Stories

See how businesses of all sizes are transforming their customer service with Kawan Bot.

Pak Din

Kedai runcit (mini-mart) in Ipoh

Tier 1 - Basic AI Assistant

"Saya tak sempat balas semua orang. At least ada bot boleh jawab dulu."

Problems Faced

  • Always gets asked 'buka ke?', 'harga berapa?'
  • No time to reply to all customer messages
  • Need quick answers for common questions

Kawan Bot Solution

  • Auto-reply for hours/stock/pricing
  • Instant responses to common inquiries
  • 24/7 availability for customer questions

Example Bot Responses

"Buka ke?"

"Ya, kami buka hari ini sampai 9pm. 😊"

"Harga Milo berapa?"

"Milo 2kg = RM34. Promo: Buy 2 for RM66. 😊"

"Ada telur tak?"

"Ya, telur Grade B ada. RM11.90 per tray. Stock limited ya."

Cik Siti

Money changer with 2 branches

Tier 2 - Smart AI + Dashboard

"I want to know how many people ask about USD today — and which staff replied fastest."

Problems Faced

  • Wants to track peak inquiries and staff replies
  • Need to monitor currency rates and trends
  • Multiple branches need coordination

Kawan Bot Solution

  • Logs, dashboard, currency tracking
  • Multilingual support for international customers
  • Staff performance monitoring

Example Bot Responses

"How much for 1k USD today?"

"1 USD = RM4.68. For RM1,000, you get RM4,680."

"Can change 50k SGD?"

"Auto-tags as 'High Volume Lead' and alerts Ops team"

"Best rate for EUR?"

"EUR rate: 5.12. For large amounts, please contact our VIP desk."

Mr. Kelvin

5-branch currency exchange chain

Tier 3 - AI Co-Pilot + Real-Time Intelligence

"If someone asks about 'bulk USD', I want the bot to reply and ping my B2B team instantly."

Problems Faced

  • VIP clients need immediate attention
  • High volume transactions require tracking
  • Multiple branches need centralized management

Kawan Bot Solution

  • Daily dashboards and inactivity follow-ups
  • CRM tagging and VIP auto-alerts
  • Real-time notifications and auto-escalation

Example Bot Responses

"Can change 50k SGD?"

"Auto-tags as 'High Volume Lead' and alerts Ops team"

"Bulk USD rates?"

"VIP rates available. Connecting you to our B2B team now..."

"Corporate account setup?"

"I'll forward your request to our corporate services team."

Ready to Join These Success Stories?

Whether you're a small business owner like Pak Din or running a multi-branch operation like Mr. Kelvin, Kawan Bot has the perfect solution for your needs.

See Kawan Bot in Action

Experience how Kawan Bot handles real customer conversations across different industries.

Choose Your Industry

Key Features Demo

Multilingual responses
Context-aware conversations
Auto-tagging and alerts
Real-time response
Kawan Bot
● Online

Got latte ah?

Yes, we have hot and iced latte. RM10. Want oat milk option?

Any deals today?

Buy 1 croissant, get 1 Americano free before 11am 😋

Kawan Bot is typing...
1.8s
Avg Response
98.5%
Accuracy
24/7
Available
3
Languages

Ready to Experience Kawan Bot?

Start your 7-day free trial and see how Kawan Bot can transform your customer service.